Metal Casino Terms And Conditions
Fast withdrawals and clear deposit limits make gaming smooth: Metal Casino offers a secure gaming experience where players benefit from quick payments and a straightforward bonus offer. Metal Casino is registered under Maltese jurisdiction and operated by Skill On Net Limited with license number MGA/CRP/171/2009/01. The site’s traffic is secured using TLS 1.2 encryption with ECDHE_RSA X25519 key exchange and AES_128_GCM encryption. New players receive a 100% bonus up to €100 and 50 free spins on Book of Dead; the minimum deposit for the welcome bonus is €10.
Metal Casino Withdrawals and Payment Terms
Metal Casino uses several familiar payment methods, and your chosen method affects withdrawal processing and possible fees. Card and e-wallet withdrawals are generally faster, and online payments typically have no withdrawal fees. Bank transfers may take longer to process and sometimes incur fees, though fees may be waived on larger withdrawals.
| Payment Method | Minimum Deposit EUR | Minimum Withdrawal EUR | Possible Fee |
|---|---|---|---|
| Visa / Maestro / Switch / Solo. | €10. | €20. | No fees on card transactions. |
| Skrill / Neteller / Payz. | €10. | €20. | No fees on e-wallets. |
| Bank transfer (wire transfer). | €10. | €20. | €10 per transfer; no fees on withdrawals over €500. |
| Withdrawal without prior real money activity. | -. | €20. | €5 exception fee applies to such withdrawals. |
In summary: most deposits start at €10 and withdrawals at a minimum of €20 in euros. Regarding fees, card and e-wallet payments have no additional charges, bank transfers incur a €10 fee unless withdrawals exceed €500, and a one-time €5 charge may apply if there has been no previous real money activity on the account.
Metal Finland KYC Requirements and Approval
The KYC process is enforced before significant withdrawals: Metal Finland requests documents to verify payment method ownership and the origin of funds, as well as to comply with licensing requirements. Most players will encounter requests to verify identity and address with their first withdrawal request.
| Document | What It Verifies | When Required |
|---|---|---|
| Identity proof (passport or ID card). | Player’s name and date of birth. | Before the first withdrawal or recommended immediately to verify the account. |
| Address proof (bill or official document). | Registered address and its currency. | When withdrawal requires address verification. |
| Proof of payment method ownership (card photo or account details). | Proves the payment method belongs to the account holder. | When withdrawing to card or e-wallet. |
| Proof of funds origin (pay slip, bank statement, etc.). | Legitimate source of funds for large withdrawals. | When withdrawal or account activity requires further verification. |
Document approval affects withdrawal processing times: Metal Casino processes withdrawals only after the required information is accepted, so submitting documentation promptly helps avoid unnecessary delays in receiving your funds.
Promotional Terms and Redemption Requirements at Metal Casino
Promotions add value to gameplay but activate in different ways depending on the offer. New players activate the welcome bonus by making a minimum €10 deposit, tournaments and Daily Picks are available in the promotion center, and certain events require opt-in or ticket purchase.
| Promotion | Activation | Special Conditions |
|---|---|---|
| Welcome Bonus. | By making a minimum deposit of €10. | 100% bonus up to €100 + 50 free spins on Book of Dead. |
| Golden Tournament. | Opt-in and buying or receiving tickets from promotions. | Ticket may cost €5, grants 20 tournament spins, requires at least 100 valid qualifying spins. |
| Daily Picks. | Select promotion from the promotion center. | Offer terms vary daily; bonus redemption follows campaign-specific rules. |
Note that some promotions require opt-in, ticket purchases, or certain gameplay volumes. The value of free spins in promotions is acknowledged as €0.10 per spin, and the ticket price for the Golden Tournament has been €5.
Met Coins Points Accumulation Rules and Redemptions
Met Coins is Metal’s loyalty program where points accumulate through gameplay and can be exchanged for bonuses, free spins, or merchandise rewards. Points accrue based on bet size and game category, with some games subject to special rules.
- The general points accumulation rate is 0.5 points per €1 wagered on certain games.
- In some game categories, the rate is 0.5 points per €5 wagered, meaning slower accumulation for these titles.
- Specific games such as Stormy Witch, To Mars and Beyond, Skyliner, Jet Lucky 2, Aviator, and Cash It Multiplayer fall under special point rules.
- Redemption options include free spins, extra bonuses, and merchandise through the Metal Crüe rewards program.
Points directly impact the benefits a player can redeem: faster point accumulation leads to more frequent free spins and bonuses, while special game restrictions define where points accumulate more or less quickly.
Metal Security and Account Inactivity
Account security and lifecycle management are part of the player experience: Metal uses strong encryption to protect account data and defines inactivity rules for managing gaming accounts when no activity is detected over a long period.
- Data traffic is secured with TLS 1.2 protocol, ECDHE_RSA X25519 key exchange, and AES_128_GCM encryption.
- An account is considered inactive after six months without activity.
- Inactive accounts may incur a currency-specific monthly fee, depending on the account’s currency.
Inactivity can be reversed by logging back into the account; reactivation simply requires logging in and possibly submitting any missing verification documents. Monthly fees depend on currency, so players see exact details in their personal account terms.
Withdrawal Times, Processing Requirements and Monthly Limits at Metal
Metal Casino keeps withdrawal rules clear, facilitating fund management within your gaming account: withdrawals are paid primarily using the same payment method as the deposit, expediting fund return, and most delays are due to document approval rather than payment method processing.
- Minimum withdrawal: amount varies by payment method; specific minimums are detailed in each method’s terms.
- Maximum per transaction: up to €5,000 per withdrawal.
- Monthly withdrawal limit: €10,000 per 30-day period; any winnings exceeding this limit are paid out in €10,000 instalments monthly.
In practice, this allows players to plan larger wins accordingly, considering that payment methods such as e-wallets and crypto wallets often provide faster payouts, which should be considered when scheduling withdrawals.
Game-Specific Restrictions and RTP Information at Metal Casino
Metal Casino openly discloses game-specific gameplay and bonus terms: RTP values are always available in the rules of each game, and certain titles are mentioned in special conditions affecting points or bonus calculations.
- Book of Dead is listed among games that have specific game rules and visible RTP information within the game rules.
- Lordi Reel Monsters is one of the titles subject to gameplay rules and possible restrictions.
- Multiplayer and arcade-style games such as Aviator and Cash It Multiplayer are mentioned in special conditions regarding bonus point scoring.
- Stormy Witch, To Mars and Beyond, Skyliner, and Jet Lucky 2 appear in bonus policy examples, indicating their payout and points calculations are considered separately.
When selecting games, note that RTP information location in the game rules helps assess long-term expected returns, and certain mentioned games may impact campaign point accumulation differently, which is useful to consider when activating promotions.
Age Restriction, Self-Exclusion, and Deposit Limits at Metal
Responsible gaming is integrated into the Metal Casino experience by offering players both technical and customer service-assisted limits to easily and visibly manage their gambling budget and playtime.
- Age requirement: 18 years minimum applies to all account registrations and gaming activity.
- Deposit limits: players can set daily, weekly, and monthly deposit limits according to personal budget preferences.
- Self-exclusion and account blocking: self-exclusion or closure requests can be made via account settings or customer support, temporarily or for a specified time frame.
Players can request limits directly from account settings or through live chat/customer support—Metal Casino provides 24/7 support to assist with setting limits and confirming self-exclusion, after which changes take effect according to terms.
Withdrawal Verification and Document Process at Metal Casino
Withdrawal processing at Metal Casino requires the player to have a real money account and to have submitted and had identity, address, and payment method documents approved; verifying the origin of funds related to the account may also be part of the release process if necessary. Once documents are approved, withdrawals are made primarily using the same payment method used for deposits. This process protects the player and speeds up the final payout, as approved verification reduces additional manual checks. Many payment methods, especially e-wallets and crypto wallets, report quick payouts—often within 24 hours—once documents are in order, while bank transfer processing times may be longer depending on the payer’s bank schedule. Customer service is available 24/7 to assist with document submissions and to inform which data is still missing to release a withdrawal request.
Metal Casino makes withdrawal requirements transparent: after submitting identity, address, and payment documents and, if necessary, proof of fund origin, withdrawals proceed via the same payment method. The largest restrictions are €5,000 per withdrawal and €10,000 per 30-day period, allowing planning of cashouts for larger wins and choosing e-wallets or crypto wallets as the fastest option.
FAQ
Under what conditions can an account be opened and how does registration proceed?
According to the terms of use, registration starts with creating a new account and typically proceeds to making a deposit and activating promotions if you want to participate. The age requirement is at least 18 years, and the service requests identification and payment-related information during the process.
What documents does KYC verification require before withdrawals?
KYC requires identity proof and address verification. Additionally, proof of payment method ownership and proof of funds origin may be requested if the payment method or situation demands it. Withdrawals are processed only after documents are approved.
When does Metal Casino request authentication documents for withdrawals?
Document approval is especially linked to the withdrawal process: withdrawals can be processed only when you have a real money account and identity, address, and payment documents have been approved. Additionally, proof of fund origin must be provided when required.
With which payment methods and under what conditions can withdrawals be made?
Withdrawals are made primarily using the same payment method used for deposits, if possible. The terms also note that withdrawals without prior real money activity may incur a €5 fee. Withdrawal minimums and limits are also determined by account-specific conditions and terms.
What are the withdrawal limits and possible fees according to the terms?
The minimum withdrawal amount is usually €20, and the maximum withdrawal per transaction is up to €5,000. The monthly withdrawal cap is €10,000 every 30 days. Wire transfer withdrawals incur a €10 fee, but withdrawals over €500 have no fee.
Can an inactive account incur fees under the terms?
Yes. The terms describe fees related to inactivity: an account is considered inactive after six months, and a currency-specific monthly fee may be charged. This means account inactivity can lead to charges.
